Terms and Conditions

Last updated: November 7, 2025

Welcome to The Prado Company (“we,” “our,” or “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website https://thepradocompany.com and the professional services we provide.
By using our website or engaging our services, you agree to these Terms. If you disagree, please do not use our website.

1. Company Information

The Prado Company
2336 Merced Street
San Leandro, CA 94577
📞 (888) 829-1125
🌐 https://thepradocompany.com

We provide business and financial services, including tax preparation, payroll, bookkeeping, business formation, notary public, financial planning, and living trust support.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:

  • Use our website in any way that violates applicable local, state, or federal laws or regulations
  • Attempt to gain unauthorized access to our systems or interfere with site functionality
  • Use automated tools, bots, or scripts to extract or collect information from our site

We reserve the right to restrict or terminate access to anyone who violates these Terms.

3. Services Disclaimer

While The Prado Company provides professional financial and business services, information on this website is for general informational purposes only and should not be taken as legal, tax, or financial advice.
Please consult directly with our qualified professionals before making any financial or legal decisions.

4. Client Responsibilities

When you engage our services, you agree to:

  • Provide accurate and complete information necessary for us to perform our work
  • Review all documents and filings prepared by us before submission
  • Maintain any required records for compliance and tax purposes

We are not responsible for errors resulting from incomplete, inaccurate, or delayed information provided by clients.

5. Fees and Payments

Service fees are due as outlined in your engagement letter or invoice.
We accept multiple forms of payment, including credit/debit cards, ACH, or checks.
All payments must be made in U.S. dollars unless otherwise stated.

Unpaid invoices may be subject to late fees or service suspension until payment is received.

6. Refunds and Cancellations

Refunds are handled on a case-by-case basis. Once tax returns, filings, or legal documents are submitted, fees are non-refundable due to the professional time and compliance obligations involved.
If you cancel a service before work begins, you may receive a partial refund depending on the stage of the process.

7. Confidentiality and Data Security

We handle all client information in accordance with our Privacy Policy.
All data shared with us is securely stored and accessed only by authorized personnel.
We comply with applicable federal and California data-protection laws, including the CCPA/CPRA.

8. Intellectual Property Rights

All website content, including text, graphics, logos, images, and layout, is the property of The Prado Company and protected by U.S. copyright and trademark laws.
You may not reproduce, distribute, or use any part of this website or its materials without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, The Prado Company and its employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use our website or services
  • Errors or omissions in any information or materials
  • Any actions you take based on information provided by us

Our total liability for any claim shall not exceed the amount you paid for the service that gave rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless The Prado Company, its owners, and employees from any claims, damages, losses, liabilities, and expenses (including attorney’s fees) arising from your use of our website or services, or from any violation of these Terms.

11. Links to Third-Party Websites

Our website may include links to external websites for your convenience.
We do not control, endorse, or assume responsibility for the content, products, or policies of those third-party sites.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Alameda County, California.

13. Updates to These Terms

We may update these Terms occasionally to reflect changes in our business practices or legal requirements.
The “Last Updated” date at the top of this page will indicate the most recent revision.
Continued use of our website or services after updates constitutes your acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms or our services, please contact us:

The Prado Company
2336 Merced Street
San Leandro, CA 94577
📧 info@thepradocompany.com
📞 (888) 829-1125
🌐 https://thepradocompany.com

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